Last Updated: 08/10/2025

1) Company and Trade Name

TotalGo Trading LLC (“TotalGo”) operates under the trade name TotalGo Service and is responsible for billing, customer service, and subscription management.

2) What We Provide

We provide digital account-access assistance, device configuration support, and customer technical support for compatible third-party applications.

3) Plans and Renewals

Plans are offered as prepaid terms (e.g., monthly or 3-month). Plans expire at the end of the term unless renewed by the customer. Customers may renew manually through their account or by contacting support.

4) AutoPay (Optional)

AutoPay is optional and only applies if enabled by the customer. If enabled, the payment method is charged automatically each billing cycle until AutoPay is canceled.

5) Free Trial (If Offered)

24-hour free trial may be available: no card required and it does not auto-convert. Customers must manually purchase a paid plan to continue after trial.

6) Cancellation and Refunds

Cancellation prevents future billing. Refund eligibility is governed by the Refund & Cancellation Policy.

7) Scope and Third-Party Applications

TotalGo does not host or distribute media content and does not control third-party apps or platforms; we provide support services only.

8) Contact

📧 info@totalgo.tv | 📞 +1 (732) 800-7718 | 🌐 https://totalgo.tv


Important Update: New Payment Processor

Dear Valued Customer,

We’re upgrading our payment system to serve you better and ensure faster, more secure transactions.
As part of this change, TotalGo Trading LLC has moved to a new payment processor.

If you currently have AutoPay enabled, please note that your previous billing information was not transferred for security reasons.
Action required:
To continue your service without interruption, please log in to your account and reactivate your subscription using the new payment checkout.

This update helps us offer improved reliability, better security, and more flexible payment options.
We appreciate your understanding and cooperation during this transition.

If you have any questions or need assistance, our support team is here to help:
📧 support@totalgotv.com  📞 +1 732-800-7718

Thank you for being part of the TotalGo community.
— The TotalGo Team

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