Privacy Policy
Last Updated: October 21, 2025
This Privacy Policy explains how TotalGo Trading LLC (“TotalGo,” “we,” “us,” or “our”) collects, uses, and discloses information when you use our website and digital-service platform (the “Service”).
TotalGo provides digital access, device-configuration, and software-support services. We do not host, stream, or distribute media content of any kind.
1) Definitions
Website / Service – The website located at https://totalgo.tv and any related pages or services.
Account – Your user profile used to access the Service.
Personal Data – Information that identifies or can reasonably be used to identify you.
Service Provider – Third parties that process data on our behalf (for example, payment processors, analytics, or email services).
2) Information We Collect
We may collect the following types of information:
Information You Provide
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Name
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Email address
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Phone number
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Billing address
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Support communications
Information Collected Automatically
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IP address
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Device and browser information
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Pages viewed and usage activity
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Dates, times, and referring URLs
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Cookies or similar technologies
Payment Information
Payments are processed by third-party PCI-compliant payment processors. We do not store full credit or debit card numbers on our systems.
3) How We Use Information
We use Personal Data to:
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Provide, maintain, and secure the Service
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Create and manage Accounts and subscriptions
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Process payments and send transactional notices
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Respond to customer support inquiries
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Improve performance, functionality, and user experience
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Send optional service or marketing communications (you may opt out at any time)
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Comply with legal obligations and enforce our Terms and Conditions
- Send transactional emails such as purchase confirmations, account notices, and (if applicable) AutoPay renewal notices.
4) Sharing of Information
We share Personal Data only as necessary, including with:
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Service Providers performing services such as payments, hosting, analytics, or communications, under agreements limiting their use of data
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Legal or Compliance Authorities when required by law or to protect rights, safety, or property
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Business Transfers, such as a merger or acquisition, subject to appropriate safeguards
We do not sell or share Personal Information as defined under the California Privacy Rights Act (CPRA).
5) Cookies & Similar Technologies
We use essential and functional cookies to operate and improve the Service. You may control cookie preferences through your browser settings; however, some features may not function properly without cookies.
6) Payments
Payments are handled by PCI-compliant third-party processors. Card data is submitted directly to the processor and governed by their respective privacy policies.
7) Data Retention
We retain Personal Data only for as long as necessary to:
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Provide the Service
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Comply with legal obligations
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Resolve disputes and enforce agreements
Usage and analytics data may be retained for shorter periods unless required for security or legal compliance.
8) Security
We implement administrative, technical, and physical safeguards designed to protect Personal Data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9) Your Rights & Choices
Marketing Communications – You may opt out of marketing emails at any time using the unsubscribe link or by contacting us.
Access, Correction, and Deletion – You may request access to, correction of, or deletion of your Personal Data, subject to applicable legal exceptions.
California Residents (CPRA) – You have the right to access, delete, and correct Personal Data, limit the use of sensitive information (we do not use sensitive data for additional purposes), and opt out of the “sale” or “sharing” of Personal Data (we do not sell or share such data).
Do Not Track – The Service does not respond to Do Not Track (DNT) signals.
10) Children’s Privacy
The Service is not directed to children under the age of 13. We do not knowingly collect Personal Data from children. If you believe a child has provided Personal Data, please contact us so we can delete it.
11) International Transfers
Your information may be processed in the United States or other jurisdictions with different data-protection laws. We take reasonable steps to ensure appropriate safeguards are in place for such transfers.
12) Third-Party Links
Our Service may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.
13) Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised “Last Updated” date. Continued use of the Service constitutes acceptance of the updated Policy.
14) Contact Us
TotalGo Trading LLC
Email: privacy@totalgotv.com | support@totalgotv.com
Support: https://totalgo.tv/support/
Phone: +1 732-800-7718